Why me?
Fifteen years in IT — from individual device repair to running systems for hundred-plus person companies, to supporting law firms that can't afford a dropped ball.
The thing that kept showing up: when something worked, I wanted to know if I could teach someone else to run it. That's the actual difference here. A lot of tech help either fixes the thing and leaves, or explains it in a way nobody remembers a week later.
With AI implementation, I build the curriculum and the execution from the same foundation. The fix and the explanation come from the same place — and it's built to stick.